Frequently Asked Questions
Everything you need to know about our premium wall art and ordering process.
What materials are used for your wall art?
We use museum-grade, acid-free canvas and high-quality archival inks to ensure colors remain vibrant for decades. Our frames are handcrafted from sustainable solid wood.
How do you ensure the art isn't damaged during shipping?
Each piece is carefully wrapped in protective bubble wrap and placed inside a heavy-duty, reinforced cardboard box. Large-scale pieces are shipped in custom wooden crates for maximum security.
Does the wall art come ready to hang?
Yes, all our framed and canvas prints arrive with pre-installed hanging hardware on the back, so you can display your new art immediately upon delivery.
What is your return policy if I change my mind?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Can I request a custom size for a specific piece?
Absolutely. We offer bespoke sizing for most of our collections. Please contact our support team with the dimensions you require, and we will provide a custom quote.
How long will it take to receive my order?
Standard production takes 3-5 business days, as each piece is made to order. Shipping typically takes an additional 5-7 business days depending on your location.